| Ordering FAQ |
What methods of payment does CableMAX support?
How long does it take CableMAX to ship my order?
What happens if any item is back ordered?
Can I order only from CableMAX online?
I cannot order online, what can be wrong?
Does CableMAX rent or sell my personal information? What is your privacy policy? |
What methods of payment does CableMAX support?
CableMAX accepts: Visa, Mastercard, Discover, and American Express cards. |
How long does it take CableMAX to ship my order?
Order processing usually occurs within one day. This includes charging the credit card, verification of addresses, product handling, packing, and shipping. Some items may become out of stock before our web site is updated. In such cases you will be notified by email. |
What happens if any item is back ordered?
If an item is found to be out of stock after the order is placed ComputerHQ.com will ship the parts of the order that are available. The back ordered items would be shipped as they become available. Customers will not be charged additional shipping or handling fees for back ordered items. |
Can I order only from CableMAX online?
yes. Our website operates 24/7 365 days a week and this is where you should place all orders. If you are having trouble with the website please see our ordering FAQ and make sure all your browser settings are correctly set.
It is the customer's responsibility to look over their email confirmation to make sure that the customer's information (shipping, contact, etc.) is correct and the parts in the email confirmation are what the customer intended to order and contact us right away (before product is shipped) if any errors are found or if no email confirmation is received. |
I cannot order online, what can be wrong?
We test our website thoroughly so it's rare that customers have ordering problems. If they do it is often due to one of the following problems:
Cookies not enabled.
The computer you are using is behind a firewall and it's blocking our site, in which case you'd need to contact your network administrator for help.
The system clock on your system is not set correctly.
Your browser is older than Microsoft Internet Explorer 5.1. |
Does CableMAX rent or sell my personal information? What is your privacy policy?
Never! We respect our customer's privacy and never rent or sell customer information. For our complete privacy policy please see the privacy policy page. |
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